Last Updated: [22/12/205]
1. Our Commitment to Privacy
Shelter Of Hope Center is committed to protecting the privacy, dignity, and personal information of everyone who visits our website, supports our mission, or engages with our programs. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
You may voluntarily provide personal information such as:
Name
Email address
Phone number
Mailing address
Information shared through contact forms, volunteer applications, event registrations, or donation forms
b. Non-Personal Information
When you visit our website, we may automatically collect:
Browser type and device information
IP address
Pages visited and time spent on the site
This data helps us improve website performance and user experience.
c. Donation Information
If you make a donation, payment details are processed securely by trusted third-party payment processors. Shelter Of Hope Center does not store your credit/debit card or banking information.
3. How We Use Your Information
We use collected information to:
Communicate with donors, volunteers, and supporters
Respond to inquiries and requests
Process donations and send acknowledgments
Share updates about our programs and impact (only if you opt in)
Improve our website and services
Meet legal, regulatory, and reporting requirements
4. Sharing of Information
Shelter Of Hope Center does not sell, trade, or rent personal information.
We may share information only with:
Service providers who support our operations (e.g., email services, donation platforms)
Legal authorities, when required by law
All partners are required to protect your data and use it only for authorized purposes.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to understand how visitors interact with the site. Cookies help us improve functionality and content. You may disable cookies through your browser settings if you prefer.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data
Withdraw consent for communications at any time
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our website is not intended to collect personal information from children under the age of [13/16]. We do not knowingly collect such information without appropriate consent.
10. Third-Party Links
Our website may contain links to external websites. Shelter Of Hope Center is not responsible for the privacy practices or content of third-party sites.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised date.
12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Shelter Of Hope Center
Email: [info@shelterofhopekenya.or.ke]
Phone: Contact Us
Address: [Buru Buru Business Complex, Next to Kenya National Library, 2nd Flr, rm 32]
